Help and support
Quick checks for market information, platform access, account results, and safe support correspondence.
In MetaTrader 5, open the specification for the exact symbol on the connected account. It contains server-supplied contract, volume, currency, swap, and session fields. If a symbol is absent or a field is unclear, email support rather than relying on an online example for another broker or account.
AFX Markets publishes a result only through a specific account link. This website does not maintain an empty directory or sample performance. If a link is unavailable, ask the person or team who supplied it to confirm the current public URL.
Do not send passwords, one-time codes, recovery phrases, private keys, or full payment-card details. A legitimate support exchange should not require a secret that can be used to authenticate as you. Report any suspicious request through a fresh email to the published address.